Customer's Comments

Jacqui - Scottish Borders

Just to say I received my fireguard and it fits perfect and looks amazing!

Thanks for a quick and easy ordering.

Hannah - Ipswich

Thank you very much, outstanding customer service such as you don't often see these days.

Best wishes,


Shirley Taylor - St Albans

The fender arrived a couple of days ago. We are very pleased with it. Thank You!

Dunlop - Devon

The above item arrived safely this morning. I'm very pleased - thank you.

Steve Meinek - Canterbury

I know that this order didn’t quite go to plan but can I say a big thankyou for the way you resolved the problem.

We are very pleased with the fireguard, absolutely perfect and beautifully made.

Bill Lock - Gosport

The firelighter arrived safely yesterday, and has lighted our first fire of the season today. It worked brilliantly. I am delighted with your product, and with your efficient and incredibly speedy service.

Mandy Lauder - Lincoln

Fire Screen arrived today excellent service thank you.

Nicola Gwilym - Liverpool

Just wanted to say how impressed I have been with the speedy delivery, excellent packaging and the quality of the N type Fire Fret I received last week.
Really pleased to use a company for the first time and be so delighted with everything.
Thank you

Lorraine - Stoke on Trent

Thankyou very much for your help, I can now thaw out in time for Christmas. It is not often that people write with praise and thanks, but I just wanted you to know that we are very impressed with your service.

Linda Sleep - Devon

Just wanted to say thank you very much for such an excellent service - the stove thermometer arrived this morning.

Mr M L Carthew - Isle of Man

Just a quick note to say thanks for great service - many claim to provide it but few actually do. Many thanks again.

Mr Taylor
- Kilmacolm

Following our recent conversation, I was delighted to recieve a complete cromwell firebasket on the following Tuesday. This was double packed and arrived savely without damage. Thank you for your prompt response.

Mrs. Kim Bonning - Essex

Thanks so much for such a great service. I would recommend you to anyone for your efficiency and quality.

Bill Larke - Gwent

Thank you very much Roy for your prompt & efficient service. The woodburner stove glass fitted perfectly and all is well. Please feel free to post this as a testamonial on your site if you wish - apologies for taking this long to contact you!

Mr Brown - County Durham

Just a quick note to say thanks for your excellent service and fast response to my enquiries. Replacement stove glass has now arrived safely.

Bill Smith - Merseyside

My sparkguard arrived Wednesday morning as promised - I'd like to thank you for such a prompt and speedy delivery. Many thanks

Gillian Holland - East Grinstead

Just a quick email to say how impressed I am with your excellent service and easy to use website. Thank you!

M Franks - Devon

Just a quick "note" to say Thank You for the Companion Set which arrived here yesterday (Tuesday). Considering this was only ordered on Thursday, I consider this wonderful service.

Thanks to all concerned, and a Happy Christmas to you all.

Leo Zwalf - Middlesex

Just thought I'd drop you a quick note to say that the package just arrived. Many thanks for your help in this - have a great Christmas and new year!

Christine - York

Just a short note, to say we have received the ash pan safe & sound, it fits PERFECT! Thank you for the speedy service, it is very much appreciated, Fantastic!

Carol Backhurst - Dorset

Just a quick note to say that the fire screen arrived safely on Friday as promised and to thank you for your excellent service.

Ann Jackson - Co Durham

Thank you very much for the quick delivery I received the glass firescreen on 29th and it was definately worth waiting for. I am so pleased with it.

Again thank you for your time.

Philip John - Surrey

Brilliant! Delivered the next day - thanks

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